General Refund Policy

Growthia Technology & Consulting operates a no-refund policy for digital products and services. Due to the intangible nature of digital services and immediate access provided upon purchase, all sales are considered final.

Exceptions to No-Refund Policy

Refunds may be considered only in the following circumstances:

• Service-Specific Refund Terms: If explicitly mentioned in the product description at the time of purchase
• Purchase Receipt Documentation: Refund eligibility is verified through purchase receipts stored on our server
• Technical Service Failure: If we are unable to deliver the promised service due to technical issues on our end
• Billing Errors: If there was an error in billing or duplicate charges

Refund Request Process

If you believe you qualify for a refund under the exceptions mentioned above:

1. Contact our support team at hi@growthia.tech
2. Provide your purchase receipt or transaction ID
3. Explain the reason for your refund request
4. Allow 5-7 business days for review and response

Refund Processing

Non-Refundable Services

The following services are strictly non-refundable:

• Completed consulting sessions or calls
• Digital downloads that have been accessed
• Custom development work that has been initiated
• Subscription services after the first billing cycle
• Services consumed or partially consumed

Chargeback Policy

Initiating a chargeback without first contacting our support team may result in suspension of services and may be subject to chargeback fees. We encourage customers to work with us directly to resolve any payment disputes.

Service Cancellation

While we do not offer refunds, you may cancel ongoing services or subscriptions to prevent future charges. Cancellation requests should be made at least 24 hours before the next billing cycle.

Contact for Refund Requests

Policy Updates

This refund policy may be updated from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after policy changes constitutes acceptance of the updated terms.